Join Transat as a CRM and Loyalty Programs Specialist to enhance brand loyalty and customer retention. This position requires expertise in marketing automation and data-driven strategies. You will work closely with the Relationship Marketing team to develop creative CRM strategies that foster customer loyalty and engagement. This role includes managing multichannel campaigns and analyzing customer data to improve user experiences across platforms. Key Responsibilities:

- Implement CRM strategies for improved customer engagement
- Manage and optimize multichannel marketing campaigns
- Analyze campaign performance and customer behavior
- Produce detailed reports for CRM enhancements
- Collaborate with various teams for CRM success

Requirements:

- Degree in Marketing, E-commerce, or similar
- 3-5 years of CRM and relationship marketing experience
- Proven ability in customer loyalty programs
- Familiarity with CRM tools like HubSpot
- Fluent in both French and English

Contribute to innovative marketing initiatives while enjoying unique travel advantages with Transat.

📌 CRM and Loyalty Programs Specialist (Montreal)
🏢 Transat At
📍 Montreal