? HIRING: CRM Manager – 1:1 Fan Engagement Marketing ?

We are currently looking for an experienced CRM Manager, 1:1 Fan Engagement Marketing to join our client’s Marketing Center of Excellence.

? Location: Ontario, Canada – Remote

? Employment Type: Full-Time

? Salary: Up to CAD $120,000/year

? Experience: 4+ years of relevant CRM / Digital Marketing experience

About the Role

We’re looking for a passionate and cutting-edge CRM professional who can execute personalized, omni-channel marketing journeys designed to engage and grow audiences.

The CRM Manager will work closely with Marketing, Data & Analytics, Digital Media, and external agencies/vendors to plan, execute, measure, and optimize customer/fan engagement campaigns.

What You'll Do

- Manage marketing journeys from strategy review through deployment
- Execute campaigns across Email, SMS, Push, Onsite and Mobile App channels
- Define campaign requirements including audience, channels, flighting, and measurement
- Develop and optimize audience targeting and campaign strategies using analytics and insights
- Support personalization and marketing automation initiatives
- Maintain campaign calendars, digital assets, deadlines,



and project deliverables
- Collaborate with internal stakeholders, agencies, and technology partners
- Analyze campaign results and identify opportunities for optimization
- Manage multiple campaigns and projects within tight deadlines

What We're Looking For

✅ Bachelor’s degree with 4+ years of relevant experience

✅ Strong CRM / Digital Marketing experience

✅ Hands-on experience with marketing journeys and campaign execution

✅ Understanding of marketing automation, personalization, data platforms, and analytics

✅ Experience with omni-channel marketing campaigns

✅ Strong project and time management skills

✅ Excellent communication and collaboration skills

✅ Ability to work independently while managing multiple priorities

Nice to Have

⭐ Experience with Adobe Experience Platform (AEP)

⭐ Experience with Adobe Journey Optimizer (AJO)

⭐ Experience with Customer Journey Analytics (CJA)

⭐ Experience in sports, entertainment, media, retail, e-commerce, or other high-volume B2C environments

⭐ Passion for sports is a plus

📌 CRM Manager (Fan Engagement) (Ontario)
🏢 ALOIS Solutions
📍 Ontario