Join CSN Collision as a Customer Support Specialist to enhance client experiences in the collision repair industry. This role focuses on managing customer inquiries and supporting repair processes. CSN Collision, with a reputation for excellence across 400 locations, seeks Customer Support Specialists to ensure smooth operations.

Responsibilities include handling customer inquiries, processing invoices, and scheduling appointments. You'll play an essential role in keeping customers and insurance partners informed throughout the repair journey. Key Responsibilities:

- Respond to customer and vendor inquiries promptly
- Maintain accurate financial and administrative records
- Book and coordinate repair and rental appointments
- Manage documentation and digital filing systems
- Oversee insurance claim processes and updates

Requirements:

- 3 to 5 years of experience in customer service
- Knowledge of automotive parts preferred
- Experience with collision management systems
- Valid Driver’s license
- Capable of performing office tasks efficiently

Contribute to high-quality service delivery while enhancing customer satisfaction at CSN Collision.

📌 CSN Collision Customer Support Specialist (St. Catharines)
🏢 Csn-Collision-1
📍 St. Catharines