Support clients and field staff as a bilingual Customer Care Team Coordinator at ParaMed. This part time role emphasizes exceptional service in both English and French while coordinating care effectively. In your role, you will leverage your strong administrative background and customer service skills to assist with coordinating care requests.

Effective communication and scheduling will play a pivotal part in ensuring patient needs are met promptly. Working closely with funders and families, you will be the voice of compassion in care delivery. Key Responsibilities:

- Coordinate staff assignments based on patient needs
- Develop care schedules to optimize service
- Maintain accurate digital records of communications
- Professionally address inquiries from stakeholders
- Document all interactions and updates diligently

Requirements:

- Administrative experience preferred
- Scheduling skills considered an asset
- Proficient in computer applications
- Strong written and spoken French and English
- Compassionate customer service approach required

Utilize your bilingual skills to foster meaningful connections in patient care at ParaMed.

📌 Customer Care Team Coordinator - Bilingual (Ottawa)
🏢 Extendicare
📍 Ottawa