Join our team as a Passenger Services Agent, where customer interactions are key. Focus on delivering outstanding service by issuing tickets and addressing queries efficiently. As the first point of contact for travelers, you will play a vital role in enhancing their journey.

Your responsibilities include checking luggage, helping with boarding procedures, and responding to customer concerns. The role is not just about paperwork, but ensuring a seamless experience for all passengers. Key Responsibilities:

- Issue tickets and prepare boarding documentation
- Check and assist with luggage at boarding gates
- Respond to customer inquiries about rates and services
- Facilitate meal orders and assist with loading luggage
- Create and manage daily operational reports Requirements:
- Robust customer service and communication skills
- Proficient in handling inquiries and providing assistance
- Detail-oriented and organized in everyday tasks
- Flexibility to assist with ramp-related duties
- Ability to manage multiple responsibilities under pressure Support travelers' needs and enhance their experiences as a key member of our team.

📌 Customer-Focused Passenger Services Agent (Dorval)
🏢 Air Creebec
📍 Dorval