Join SOTI as a Customer Relationship and Renewals Manager in Mississauga, Ontario. This hybrid role combines customer engagement, sales strategy, and account management to enhance client satisfaction. In this 12-month contract position, you will play a pivotal role in managing customer relationships while meeting renewal targets and promoting SOTI's diverse product range.
Your expertise in high-volume sales environments will enable you to foster connections and provide effective solutions for our clients. Key Responsibilities:
- Act as the primary contact for customer inquiries
- Drive renewals and upsell services effectively
- Maintain customer databases and provide actionable insights
- Plan and execute sales campaigns targeted at existing accounts
- Collaborate with sales teams to align on strategy
Requirements:
- Minimum 2 years in B2B sales or renewals
- Knowledge of Salesforce is preferred
- Excellent communication and interpersonal skills
- Self-starter with a solid initiative and teamwork mindset
- Familiarity with mobile technology is desirable
Become an integral part of SOTI's success and innovate customer relations in the tech space.