Join RONA as a Customer Service Associate, where you’ll play a critical role in providing top-notch service and managing special orders in an inclusive workplace. Your support will directly enhance customer satisfaction. In this role, you will assist customers both in-store and via phone, addressing their queries and ensuring successful special order processing.

You'll help keep the store well-organized, maintain current product signage, and monitor inventory levels, making each shopping experience positive. RONA offers continual learning opportunities to improve your existing sales skills and product knowledge. Key Responsibilities:

- Guide customers through product selections and special orders
- Ensure store stays stocked and well merchandised




- Conduct inventory counts and address inventory concerns
- Knowledgeably communicate current promotions and flyer details
- Attend training to elevate product and selling techniques

Requirements:

- Effective selling skills in a customer service role
- Strong communication and interpersonal abilities
- Physical capability for medium to heavy lifting
- Dedication to providing excellent customer experiences
- Eager to participate in ongoing training and development

Bring your enthusiasm for service to RONA and make a meaningful impact in customers’ lives.

📌 Customer Service Associate at RONA (St. Catharines)
🏢 Rona
📍 St. Catharines