Join our agile team as a Customer Service Agent where organization and multitasking are key. You will process orders and resolve customer inquiries in a fast-paced setting. We are looking for a Customer Service Agent with at least two years of experience in customer support or order entry.

Your role will include processing customer orders, responding to inquiries, and coordinating shipments. Exceptional communication and organizational skills are essential for this position. Key Responsibilities:

- Process customer orders from entry to completion
- Respond to customer inquiries via phone and email
- Coordinate shipments and delivery schedules
- Resolve order discrepancies and shipping issues
- Maintain accurate customer and order records

Requirements:

- 2+ years in customer service or order entry
- Excellent communication and problem-solving skills
- Strong organizational and multitasking abilities
- High attention to detail
- Proficiency in Microsoft Office; ERP experience is a plus

Utilize your skills in problem-solving and customer care to enhance our service quality.

📌 Customer Service Agent with ERP Expertise (Montreal)
🏢 Evlv
📍 Montreal