Become a key player at OpenText as a Senior Manager of Client Operations Program Management. Drive strategy and enhance operational excellence in client support teams in a global setting. In this crucial role, you will report to the VP of Global Technical Support Strategy and Operations and lead the drive for client-focused readiness and training initiatives.

You will shape a team of experts to build programs that optimize onboarding and boost client satisfaction while continuously improving operational processes. Key Responsibilities:
Define and execute global support readiness programs
Lead curriculum development for training across disciplines
Build frameworks for onboarding and leadership development




Ensure teams have necessary skills for effective client support
Develop plans for current product releases and organizational changes Requirements:
Over 10 years in client support and operations
3+ years of leadership experience in distributed teams
Proven success in enterprise training and enablement programs
Robust knowledge of learning principles and methodologies
Excellent stakeholder management and communication skills Shape the future of client engagement at OpenText by leveraging your experience in operational readiness and people development.

📌 Senior Manager Of Client Operations At Opentext London
🏢 opentext
📍 London