Help build inclusive communities with United Way BC as a Donations Processing Representative, focusing on customer service and effective data management. This part-time role flexes between seasonal demands, ensuring robust operational support. You will be a key member of the Donor Services team, responsible for processing donations, maintaining donor records, and communicating effectively with both donors and colleagues.

This hands-on operational position is perfect for individuals who thrive in a dynamic environment focused on community-driven change across British Columbia. Key Responsibilities:

- Manage donation processing and donor records in Salesforce
- Deliver high-quality service to donors and team members




- Investigate and recommend solutions for processing discrepancies
- Support department operations as necessary
- Handle both electronic and physical donation methods

Requirements:

- High school diploma plus further relevant education
- Two years of relevant office or customer service experience
- Experience with Salesforce or other CRM systems
- Strong detail orientation and procedure adherence
- Proficiency in Microsoft Office tools

Become part of the impactful work at United Way BC, applying your operational skills for the benefit of local communities.

📌 Customer Service Focused Processing Representative (Burnaby)
🏢 United Way British Columbia
📍 Burnaby