Elevate your career as a Customer Service Representative with Birchwood, Manitoba's largest automotive retailer. Focus on exceptional customer interactions through calls, texts, and emails in a full-time position. As a vital member of Birchwood's Contact Centre, you will engage with customers while managing inbound and outbound communications.

This role demands strong communication skills, multitasking capability, and a drive to meet appointment booking targets while delivering excellent service. Key Responsibilities:

- Handle high-volume inbound and outbound calls efficiently
- Collect accurate customer information using multiple systems
- Communicate effectively to resolve inquiries and schedule appointments
- Prioritize and address urgent matters promptly
- Leverage technology for streamlined operations

Requirements:

- Proven experience in customer service, preferably in call centers
- Solid organizational and communication skills
- Familiarity with the automotive industry is a plus
- Valid driver's license and clean driving record
- Own transportation required due to location

Join Birchwood's innovative team and thrive in a supportive customer service environment.

📌 Customer Service Representative at Birchwood (Winnipeg)
🏢 Birchwood Automotive Group
📍 Winnipeg