Join Eden Park as a Bilingual Customer Service Representative. Utilize your language skills to assist customers and handle inquiries effectively in a hybrid work setup. This role at Eden Park involves providing exceptional customer interactions while managing product and billing questions.

As part of Fairstone Bank, you’ll help customers by finding solutions to their issues and changing their payment arrangements. Full-time work will start in the office, transitioning to a hybrid model as you settle into your role. Key Responsibilities:

- Deliver skilled service in every customer interaction
- Address customer service calls and emails efficiently
- Clarify challenges and identify the best solutions
- Facilitate updates to banking and insurance records
- Welcome new customers with engaging onboarding calls

Requirements:

- Excellent verbal and written communication in English and French
- Ability to thrive in a fast-paced environment
- Strong problem-solving and negotiation skills
- Familiarity with Microsoft Office Suite
- Successful criminal reference check

Leverage your bilingual communication skills and commit to excellent service in this rewarding customer role.

📌 Customer Service Representative Bilingual Role (Montreal)
🏢 Fairstone Bank
📍 Montreal