Enhance your customer service skills with Energy Safety Canada as a Customer Service Representative. Deliver exceptional service to clients and stakeholders in a supportive team environment. This role reports to the Manager, Training Services, and focuses on providing outstanding support to students, instructors, and clients.

As a key communicator, you will answer inquiries through various channels, utilizing your problem-solving skills. Maintaining customer data and adhering to service objectives will ensure a smooth workflow. Key Responsibilities:

- Answer customer inquiries via phone, email, and in-person
- Process requests following established procedures
- Maintain accurate customer data and course certifications
- Adhere to quality metrics and service level objectives
- Perform additional duties as needed

Requirements:

- High school diploma or equivalent
- 6+ months in a Contact Center or similar role
- Proficient in MS Office and basic computer skills
- Robust communication and interpersonal abilities
- Experience with data entry focusing on accuracy

Leverage your customer service expertise to help Energy Safety Canada support a safer workforce.

📌 Customer Service Representative Energy Safety Canada (Nisku)
🏢 Energy Safety Canada
📍 Nisku