Join Mount Royal University's agile Faculty of Continuing Education as a Student Services Representative. This full-time hybrid position is key to supporting our diverse learners with essential administrative and customer service skills.

Your role as a Student Services Representative encompasses a variety of tasks, from guiding students through registration processes to accurately managing academic records. A comprehensive understanding of policies and a keen attention to detail will be crucial, as you engage with students and resolve inquiries effectively. This job offers the chance to be an integral part of a supportive educational environment at Mount Royal University. Key Responsibilities:

- Support students in program registration and withdrawal processes
- Reconcile daily transactions and maintain financial accuracy




- Issue official documents like transcripts and letters
- Communicate effectively with students via various channels
- Assist with admission applications and data management Requirements:
- Bachelor’s degree with a customer service background
- Excellent communication and time management skills
- Experience with Microsoft Office and student information systems
- Problem-solving aptitude and attention to detail
- Ability to work independently and within a team Bring your expertise to Mount Royal University and enhance the student experience in the Faculty of Continuing Education!

📌 Customer Service Representative - Student (Calgary)
🏢 Mount Royal University
📍 Calgary