Step into a new role as a Customer Service Specialist with Watts in Burlington, Ontario. Engage with customers and provide quality support in a dynamic hybrid work environment. This position is ideal for an organized individual who thrives in customer service, offering insights on pricing, order statuses, and product availability.

With two years of customer-facing experience, you’ll leverage your ERP knowledge and attention to detail to ensure seamless transactions and high customer satisfaction. Collaborate with internal teams to tackle inquiries and maintain a client-focused mindset. Key Responsibilities:

- Address customer inquiries on pricing and product availability
- Support order processing and ensure compliance with policies
- Resolve issues professionally,



focusing on service excellence
- Execute activities in ERP for accuracy in orders and invoicing
- Team up with internal representatives for effective service Requirements:
- High school diploma or equivalent required
- Minimum 2 years of customer service experience
- Adept in using ERP systems
- Proficient with Microsoft Office applications
- Strong problem-solving and communication abilities Bring your expertise in customer service and a commitment to excellence to Watts, making a real impact in providing safe water solutions.

📌 Customer Service Specialist at Watts (Burlington)
🏢 Watts Water Technologies
📍 Burlington