Be a key player at Canadian Forces Morale and Welfare Services (CFMWS) as a Customer Service Shift Supervisor. Enhance service quality for Canadian Armed Forces members at retail locations. As a Shift Supervisor, you’re crucial in providing essential retail services and supporting CAF members' unique requirements.

Your role encompasses supervising personnel, addressing customer queries, and ensuring smooth operations across various retail services. Join a mission-driven team dedicated to enhancing community well-being. Key Responsibilities:

- Supervise and manage daily retail service operations
- Resolve customer issues to ensure satisfaction
- Control cash handling and operate POS systems
- Assist in food preparation and maintain service areas
- Open and close the store, handling keys and secure combinations

Requirements:

- Experience in cash handling and visualization merchandising
- Food Handling Certification when necessary
- Bilingual (English and French) is essential
- Strong focus on client relations and teamwork
- Willingness to perform moderate lifting

Contribute to CFMWS's mission by delivering exceptional service and fostering community support.

📌 Customer Service Shift Supervisor at CFMWS (Quebec City)
🏢 Kibbi Technologies
📍 Quebec City