Join Performance Toyota's cutting-edge team in St. Catharines as a Customer Service Specialist. Provide personalized support to customers and schedule service appointments with finesse. As a BDC Service Representative, you will play a crucial role in delivering top-notch service to a diverse clientele at Performance Auto Group.

Your responsibilities will include managing customer communications, scheduling services, and collaborating with various departments to ensure a seamless experience. Possessing strong attention to detail and a friendly demeanor will set you apart in this dynamic automotive environment. Key Responsibilities:

- Manage inbound and outbound customer communications
- Schedule service and maintenance appointments
- Respond promptly to customer inquiries via web leads
- Liaise with departments for coordinated service
- Update and maintain appointment records

Requirements:

- High School Diploma or GED is essential
- 1-2 years of dealership experience is beneficial
- Excellent communication skills
- Valid Ontario Driver's License required
- Ability to work under pressure

Contribute your customer service expertise to enhance experiences at Performance Toyota.

📌 Customer Service Specialist - Performance Toyota (St. Catharines)
🏢 Performance Auto Group
📍 St. Catharines