Fronius is an international company present in 100+ countries world-wide with two Strategic Business Segments: Welding Solutions and Solar & Energy Solutions. Fronius is a Technology Leader specializing in high quality manual and robotic welding solutions.

At Fronius

Canada (a subsidiary of Fronius International) we are currently looking for a passionate Procurement/Customer Support Specialist to join our Order Processing team at our Mississauga head office.

At Fronius

Canada, we are experts in our field, our solutions are different and so are our people! Collaborates with internal teams to identify slow-moving and obsolete inventory and takes appropriate actions. Collaborates with internal departments to ensure a smooth flow of materials and components through the supply chain.

Maintains the material master data in the ERP system for all relevant purchases. Participates in meetings with Fronius Headquarters to support regular coordination, close cooperation and good exchange of information with colleagues of various subsidiaries. Trains new procurement employees as well as keeps all colleagues up to date regarding procurement matters (current news, updates, changes, etc.).

Customer Service

Manages and maintains customer database in our ERP system (BaaN) and CRM. Provides customer service support via email and phones to customers. Prepares sales and service quotations. Manages the full cycle of sales/service orders including order acknowledgement, shipment and invoice.

Processes the credit and return of customer order.



Supports marketing and sales to ensure customer satisfaction during sales order processing. Coordinates with the finance team on matters of customer credit and payment.

Available for occasional travel overseas to our parent company for training or meeting.

Technical

Aptitude in engineering with 5+ years experience in procurement and order processing or support team. Working knowledge of ERP System regarding the full cycle of order processing and procurement. Accuracy driven is a must during order processing in the system.

Proficient with Microsoft Office including Word, Excel, Outlook and Dynamics CRM. Solid written and spoken communication skills with internal and external customers. Post-Secondary Education/Associated Diploma or equivalent experience.

Bilingual in French is an asset. Competitive salary ($60k-70k) ~ Extended healthcare plan ~ Remote work from home opportunity ~3 weeks of vacation, and more We are a family-owned company from Austria active in the electrical and electronics industry.

With Fronius

Welding, we are continually revolutionising welding technology, while Fronius Solar & Energy focuses on the best possible use of solar energy and optimising battery charging systems for intralogistics. We currently employ around 6,700 people worldwide and are always looking for new colleagues to join us in developing sustainable and forward-looking solutions. Our outstanding corporate culture, which unites us despite all our diversity and individuality.

No matter in which area, whether in day-to-day business or at events: we are all part of the community.

📌 Customer Support / Customer Service Representative **IMMEDIATE HIRE** (Moncton)
🏢 Fronius
📍 Moncton