Join Desjardins as a full time Member Experience Advisor, enhancing satisfaction through personalized service. Provide expert support and empower clients with technology solutions. This role involves being the first point of contact for members, ensuring a welcoming environment and addressing their banking needs.

As a critical part of the team, the ideal candidate will contribute to business development and work collaboratively with colleagues. A high school diploma and two years of relevant experience are necessary to succeed in this position. Key Responsibilities:

- Educate clients on technological tools for transactions
- Develop business relationships through exceptional service
- Support clients experiencing fraud and direct them accordingly
- Stay updated on standards and product offerings
- Follow compliance and risk management protocols

Requirements:

- High school diploma in a related field
- At least two years of relevant experience
- Proficiency in French required
- Strong interpersonal and problem-solving skills
- Tech-savvy and adaptable to change

Your role at Desjardins will empower clients while promoting cooperative values and innovative solutions.

📌 Desjardins Member Experience Advisor (Mont-Tremblant)
🏢 Desjardins
📍 Mont-Tremblant