Bell Canada in Canada’s Business Market Enterprise segment seeks an Operations Service Desk Incident/Problem Manager to drive proactive and reactive solutions for customer issues. The role focuses on end-to-end problem management and accountability for customer satisfaction.
You will lead major incidents, collaborate with Help Desk, Network & Field Services, and ensure governance and explicit communications with customers and stakeholders. This is a hybrid role in Canada.
📌 Senior Incident & Problem Manager, 24/7 Operations Winnipeg (Canada)
🏢 Bell Canada
📍 Canada
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