Elevate your career with TD Securities as a Senior Business Systems Analyst in Toronto. Engage stakeholders and drive CRM modernization while supporting data and AI initiatives in this hybrid role. This position requires deep collaboration with business leaders, developers, and data teams to enhance CRM efforts and improve workflow efficiency.
You will translate complex business needs into clear action items while developing user stories and analyzing CRM processes. Join a energetic team dedicated to cutting-edge technology solutions. Key Responsibilities:
Partner with stakeholders to identify CRM improvement opportunities
Document and manage functional requirements for CRM initiatives
Develop user stories, process flows, and acceptance criteria
Analyze data and workflows for automation possibilities
Coordinate testing activities and defect management Requirements:
7+ years in Business Systems Analysis or Product Management
Proven experience in enterprise application delivery
Robust SQL skills for data analysis
Experience with Agile/Scrum methodologies
Familiarity with CRM platforms like Salesforce Bring your analytical skills and expertise in CRM solutions to drive impactful change at TD Securities.
📌 Senior Business Systems Analyst At Td Toronto
🏢 TD
📍 Toronto