Join WTW as a Director of Client Engagement to manage complex health benefits relationships. Drive strategic decisions, ensure profitability, and enhance client satisfaction in a hybrid model. This role requires leadership in client management for some of WTW’s most significant accounts.

You will oversee team collaboration and project execution while actively contributing to new business pursuits. Utilizing your negotiation skills, you will manage complex client conversations and ensure delivery of exceptional service. Key Responsibilities:

- Lead strategic initiatives for high-value clients
- Collaborate with technical teams for project execution
- Proactively advise clients on their needs
- Strengthen relationships by engaging WTW experts
- Generate current business opportunities and drive revenue

Requirements:

- 10+ years of experience in client relationship management
- Excellent communication and negotiation skills
- Deep understanding of Canadian benefits landscape
- Strong Microsoft Excel and PowerPoint skills
- Ability to travel as needed

Utilize your leadership acumen to shape client strategies and uphold WTW’s commitment to service excellence.

📌 Director, Health Benefits Client Engagement (Toronto)
🏢 Willis Towers Watson
📍 Toronto