Lead operations at Makeship, a flourishing startup empowering creators and brands with limited-edition products. We're seeking a visionary Director of Operations to enhance our agile platform while ensuring smooth processes. This foundational role involves overseeing operational health from creator onboarding to merchandising and shipping.

With 8+ years' experience in high-growth environments, you'll leverage your analytical skills to optimize workflows and address inefficiencies. Collaborate closely with Business Operations and Customer Support to foster seamless execution and a superior customer experience. Key Responsibilities:

- Oversee campaign operations and assess overall business health
- Lead Business Operations for effective daily execution




- Manage supply chain processes from manufacturing to fulfillment
- Head the Customer Support team for quality interactions
- Provide teams with insights from support trends and internal metrics

Requirements:

- 8+ years in operations or business leadership
- Proven track record of process design and scaling
- Strong analytical and problem-solving skills
- Experience with supply chain management
- Excellent cross-functional leadership abilities

Enhance Makeship’s operational strategies to support our rapid growth and community engagement.

📌 Director of Operations for Makeship (Moncton)
🏢 Makeship
📍 Moncton