Job Description Job Title: Information TechnologyCAN - CANSpecialist Job Description: Technical Support Specialist Location: Toronto, ON Work Arrangement: Hybrid - 3 days at client office Skills: Cognos Data Integration, Cognos administration, Power BI, Tableau administration, Infrastructure & Unix Experience Required: 10 & Above Years Job Description: We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team.

This role is focused on maintaining and supporting the Cognos| Tableau and Power BI platforms| including hardware| software| virtual machines etc. associated with the platform.

The ideal candidate will have hands-on experience with platform-level administration and support| rather than development using the above tools.

Role Descriptions:



Administer and maintain the Cognos| Tableau and Power BI platforms| including upgrades| patches| license and user management| performance tuning.

Monitor and manage the above platforms across cloud and on-prem environments.

Ensure high availability and reliability of the platform for development| testing| and production settings.

Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.

Provide production support and troubleshoot platform-related issues.

Document platform configurations| procedures| and support runbooks.

📌 Technical Support Specialist – Bi & Analytics Platforms Toronto
🏢 Astra North Infoteck
📍 Toronto