Become a Senior IT Support Analyst at TD in Toronto, Ontario, and offer vital technical support for our Global Markets teams. Enhance the trading experience through top-notch client service and technical troubleshooting. In this role, you will provide high-impact support to our traders and other critical teams, ensuring that all technical aspects of trading operations run smoothly.
You will take charge of resolving endpoint issues and maintaining high availability of trading technology. Your contributions will be pivotal in maintaining business continuity in a fast-paced setting. Key Responsibilities:
- Deliver desk-side support to enhance trader productivity
- Capture and track support requests, ensuring timely resolutions
- Investigate and solve endpoint security and connectivity problems
- Assist in deploying and managing trading hardware
- Collaborate with various teams for rapid incident response
Requirements:
- 3-5 years of experience in desktop support
- Ability to work independently and manage stress
- Skilled in IT service management processes
- Background in capital markets or high-pressure environments
- Willingness to adapt to shift schedules
Provide essential IT support and elevate the trading environment at TD.
📌 Experienced IT Support for TD Securities (Toronto)
🏢 TD
📍 Toronto