- Investigate assigned claims in the field, including obtaining statements from the relevant parties
- Identify potentially fraudulent claims and submit them to the manager for referral to the Special Investigations Unit
- Assess the possibility of third-party liability proceedings (call in warranty) or shared liability
- Authorize settlements and accept liability for claims within the applicable payment authority limit
- Obtain the appropriate approvals for claims exceeding the payment authority limit
- Request legal opinions in complex cases and subsequently take a position
- Represent the insurer at settlement conferences held throughout the province
- Handle complex personal and commercial insurance claims
- Investigate and resolve claims involving property damage and bodily injury
- Provide advisory services to members and various stakeholders

Requirements

- College diploma or college certificate in Property and Casualty Insurance
- 10 years of experience as a field claims adjuster, including at least 5 years specifically handling civil liability claims
- Hold a valid Business Insurance Claims Adjuster certificate issued by the Autorité des marchés financiers
- Fluency in French, both spoken and written
- Advanced proficiency in English, both spoken and written
- Ability to interact with anglophone colleagues, partners,



clients or suppliers, or meet company growth objectives

Core Competencies

Demonstrates expertise in investigating and resolving complex personal and commercial insurance claims, with a solid focus on civil liability and fraud detection. Proficient in providing advisory services and representing insurers in settlement conferences while ensuring compliance with regulatory standards.

Highest-signal resume keywords

- Field Claims Investigation
- Civil Liability Claims Handling
- Business Insurance Claims Adjuster Certification
- Fluency in French
- Advanced Proficiency in English

Hard Skills

- Claims Investigation
- Fraud Detection
- Settlement Authorization
- Liability Assessment
- Legal Opinion Requesting
- Complex Claims Resolution
- Property Damage Claims
- Bodily Injury Claims
- Third-Party Liability Assessment
- Advisory Services

Soft Skills

- Interpersonal Communication
- Stakeholder Engagement
- Problem Solving
- Negotiation Skills
- Collaboration

Certifications & Qualifications

- Business Insurance Claims Adjuster Certificate

Industry Keywords

- Property and Casualty Insurance
- Claims Adjusting
- Insurance Fraud
- Settlement Conferences
- Insurance Liability

📌 External Claims Adjuster (Longueuil)
🏢 Jobtailor
📍 Longueuil