Drive exceptional guest service as a Lead Guest Services Team Member with Pilot Company. Oversee transactions, support cashiers, and ensure a welcoming workplace in travel centers across North America.
Pilot Company is seeking a Lead Guest Services Team Member to supervise one to two cashiers and ensure smooth processing of merchandise and fuel transactions. This crucial role involves maintaining an organized work environment and a customer-focused culture while addressing guest complaints and team member issues effectively.
Key Responsibilities:
• Lead a shift of cashiers for transaction processing
• Complete end-of-shift reports accurately
• Maintain a clean and organized work area




• Handle guest complaints following company guidelines
• Assist with travel center functions like stocking and cleaning
Requirements:
• Experience in retail operations preferred
• Strong customer service and communication skills
• Flexible schedule availability, including nights and weekends
• Proficient with calculators and computers
• Background check is required
Become an integral part of ensuring high-quality service at Pilot Company by leveraging your leadership and customer service skills.
#J-18808-Ljbffr

📌 Lead Team Member at Pilot Company (Nisku)
🏢 Pilot Flying J
📍 Nisku