JOB DUTIES

GENERAL OPERATIONS
Be punctual, reliable, and maintain a professional appearance
Greet guests in a friendly and efficient manner
Work safely and efficiently both independently and as part of a team
Maintain a clean, organized, and qualified work environment
Communicate effectively with guests and co-workers
Follow daily procedures and assist with other duties as assigned

RETAIL SALES
Maintain an orderly and well-stocked appearance of the golf shop
Assist with merchandising products appropriately and ensure items are stocked
Build a basic understanding of golf products
Provide guests with an inviting retail experience
Assist customers with product selection and inquiries
Sell and upsell whenever possible

CUSTOMER SERVICE
Greet and check in guests for their tee times in a friendly and efficient manner
Answer general telephone inquiries and assist customers whenever possible
Process POS payments accurately and efficiently
Maintain excellent customer service standards
Ensure that customer requests and complaints are handled efficiently and effectively. Refer customer concerns to the appropriate supervisor when necessary





POWER CARTS
Clean, wash, and dry power carts to ensure they are clean and presentable for customers
Check carts for cleanliness and visible damage; remove grass, mud, dirt, and debris
Park and organize power carts in designated areas and ensure they are properly stocked and ready for golfers
Keep cart storage and staging areas clean and organized
Follow all safety procedures when operating and handling power carts
Report mechanical issues, damage, or maintenance concerns to a supervisor

SKILLS & ATTRIBUTES
Very reliable and accountable
Strong attention to detail
Ability to work in a rapid-paced environment calmly and efficiently
Robust interpersonal and communication skills
Able to work well independently and as part of a team
Comfortable working outdoors and performing physical tasks

Pay: From $25.04 per hour

Expected hours: No more than 30.0 per week

Flexible language requirement
French not required

Work days:
Monday to Friday
Weekends as needed

Work Location: In person

📌 Pro Shop Associate Vancouver (Canada)
🏢 McCleery Golf Course
📍 Canada