Join Fairmont Jasper Park Lodge as a Royal Service Agent, offering distinguished service amidst Canada's breathtaking Rockies. This role combines luxury hospitality with engaging guest interactions. As a key player in the brand, your role will revolve around providing anticipatory customer service via phone and supporting guest experiences.

Responsibilities include managing inquiries, correctly recording reservation data, monitoring special promotions, and facilitating guest activities. Your service will create lasting impressions in a captivating setting. Key Responsibilities:

- Provide engaging service to guests and team members
- Answer inquiries professionally over phone and radio
- Process reservation details in the Property Management System
- Coordinate bookings for dining and recreational activities
- Communicate any emergencies to the Security team

Requirements:

- At least 1 year in customer service required
- Computer literate in Microsoft Windows
- Strong English communication skills required
- Flexibility to work varying shifts
- Typing proficiency at 40 words per minute

Become part of the Fairmont Jasper experience, delivering luxury service to our esteemed guests.

📌 Fairmont Jasper Royal Service Agent Role
🏢 FAIRMONT
📍 Jasper