Join Manulife John Hancock as a Disability Operations Co-op in Fall 2026 and step into a dynamic role focused on disability claims management. Support clients and enhance their experience with your skills. This co-op is designed for driven undergraduate students pursuing fields like Nursing and Health Sciences. You will be an integral part of a team working closely with various stakeholders.
Responsibilities include managing client claims, conducting interviews, and ensuring effective communication throughout the claims process. Key Responsibilities:
- Work with teams on disability case management
- Communicate with Plan Members and professionals
- Conduct functional interviews by phone
- Keep claim files organized and current
- Support invoice payment and banking updates
Requirements:
- Currently studying in relevant undergraduate programs
- Excellent verbal and written communication skills
- Comfortable with Microsoft Office tools
- Previous experience in customer service
- Solid multitasking ability in a team environment
Make a significant difference in disability operations while gaining valuable experience at Manulife.