Join Fidelity Canada as a Business Process Manager to drive transformative process changes and enhance client experiences. Focus on risk management and operational efficiency through collaboration and innovation. This role will require you to lead business process change management initiatives that align with strategic goals.

Engage with cross-functional teams to solve complex issues, and develop effective solutions for regulatory compliance. Your contributions will help enhance Fidelity Canada’s operational capacity while minimizing process risks. Key Responsibilities:

- Facilitate workshops with stakeholders for business initiatives
- Identify process risks and design mitigation strategies
- Develop end-to-end process and value stream maps
- Support creation of training and development materials
- Build relationships to improve operational excellence

Requirements:

- Post-secondary education in IT, Business, or a related field
- At least 3 years in Business Process Management
- Robust communication and relationship-building skills
- Analytical skills for problem-solving and process documentation
- Lean Six Sigma certification preferred

Apply your business process mastery to drive change at Fidelity Canada.

📌 Fidelity Canada Business Process Leader (Toronto)
🏢 Jobtailor
📍 Toronto