16 Sep
|
Motion
|
Calgary
Lead and manage a dedicated field service team in Calgary, AB as a Field Service Supervisor. Ensure technicians are effective, well-trained, and equipped for superior customer service. As a Field Service Supervisor at Motion, you will oversee service personnel, guiding team decisions and enforcing adherence to SOPs and Lean Six Sigma programs.
Your role involves hiring and training current team members to meet the service needs of our customers. Additionally, you will schedule jobs, assign duties, and track technician training to ensure service excellence. Key Responsibilities:
- Implement best practices to enhance service delivery
- Manage service personnel to meet customer expectations
- Schedule service jobs and assign team members
- Ensure technicians are equipped with necessary tools
- Assist in customer surveys and job reviews
Requirements:
- Associate's degree and five years of related experience
- Knowledge of field service operations
- Strong problem-solving and analytical skills
- Excellent communication abilities
- Valid driving record preferred
Utilize your leadership, organizational skills, and field service expertise to excel as a supervisor in Calgary.
📌 Field Service Supervisor in Calgary
🏢 Motion
📍 Calgary