Join the Canadian Rocky Mountain Resorts team in Calgary as a Reservations Agent, embracing a casual role focused on exemplary guest service. Manage the reservation process with accuracy and insight.
This position is integral to ensuring guests have a memorable experience from their first interaction. Collaborate with the Reservations Supervisor and other departments to meet revenue objectives while maintaining a commitment to service excellence. Your role will involve promoting accommodations and providing accurate information about resort offerings.
Key Responsibilities:
• Professionally respond to inquiries through multiple channels
• Create and confirm guest reservations with precision
• Recommend accommodations, services, and local attractions




• Ensure accurate record keeping of guest communications
• Work alongside various teams for operational success
Requirements:
• Background in hospitality or similar customer service roles
• Proficient at managing inquiries via telephone
• Robust organizational skills for priority management
• Familiarity with systems like Opera Cloud is an asset
• Basic knowledge of the Canadian Rockies enhances service
Bring your service skills and attention to detail to the forefront of CRMR's guest experience in Calgary.
#J-18808-Ljbffr

📌 Calgary Reservations Agent for CRMR
🏢 Canadian Rocky Mountain Resorts
📍 Calgary