Explore a rewarding role as a Bilingual Customer Service Representative. Use your English and French fluency to provide outstanding service and support to customers.
In this crucial position, you will manage customer inquiries, coordinate service calls, and ensure effective communication with technicians. Your contributions will help maintain high service standards and customer satisfaction levels. Join a team committed to excellence and sustainability.
Key Responsibilities:
• Handle incoming calls and customer inquiries professionally
• Schedule and coordinate service appointments efficiently
• Communicate service updates and resolve customer concerns
• Verify invoices' accuracy before payment processing
• Collaborate with other departments for billing issues
Requirements:
• Proficiency in English and French, both written and verbal
• Previous customer service experience preferred
• Solid communication and problem-solving skills
• Excellent organizational and multitasking capabilities
• Knowledge of CRM systems and Microsoft Office Suite
Embrace an exciting customer service career while making an impact with your language skills.
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📌 Bilingual Customer Service Role (Winnipeg)
🏢 Kibbi Technologies
📍 Winnipeg