Healix Medical Spa is looking for a friendly, polished and results-driven Front Desk Receptionist / Client Coordinator to join our growing team. This role is ideal for someone who loves creating exceptional client experiences, is confident speaking with clients and enjoys helping people select the right aesthetic and wellness treatments.

Key Responsibilities

- Welcome clients warmly and create a professional luxury experience
- Answer incoming calls, texts, emails and social media inquiries promptly
- Follow up with new leads and convert inquiries into booked consultations
- Schedule, confirm, reschedule and manage appointments
- Rebook clients and support treatment-plan and package sales
- Explain services, promotions, memberships and financing options
- Collect deposits and process payments accurately
- Maintain client records and update every interaction in our CRM
- Follow up with cancelled, missed and inactive clients
- Support treatment providers with daily schedules and client flow
- Maintain a clean, organized and welcoming reception area
- Assist with inventory, administrative duties and promotional events
- Request client feedback and Google reviews following appointments
- Protect client confidentiality and follow all clinic policies

Ideal Candidate

- Friendly,



professional and confident communicator
- Strong customer-service and relationship-building skills
- Comfortable discussing prices, packages and promotions
- Sales-oriented without being aggressive or pushy
- Highly organized, dependable and attentive to detail
- Able to manage multiple conversations and priorities
- Comfortable using booking systems, CRM platforms, email and social media
- Available for some evenings and weekends
- Experience in a medical spa, beauty clinic, wellness clinic, dental office or luxury hospitality setting is preferred
- Knowledge of Vagaro and GoHighLevel is an asset
- Knowledge of aesthetic treatments and skincare is an asset

What We Offer

- A beautiful and professional workplace in Bloor West Village
- Training on Healix services, products and sales systems
- Employee discounts on eligible treatments and skincare
- Opportunities for growth as Healix expands
- Supportive and collaborative team environment
- Competitive hourly compensation based on experience
- Performance incentives based on bookings, sales and client retention

Pay: $18.00-$25.00 per hour Expected hours: 24.0 – 40.0 per week

Benefits

- Company events
- On-site parking

Work Location: In person

📌 Front Desk Coordinator (Toronto)
🏢 3D Lifestyle Bloor West
📍 Toronto