Join Coast Capital as a Full time Member Services Specialist in Kelowna, providing expert advice and support to our valued members.

Your role will be essential in creating meaningful banking experiences. As a Member Services Representative, you'll balance a friendly demeanor with financial expertise to assist members effectively. This role requires you to actively listen and identify future opportunities for members, ensuring comprehensive support and satisfaction. You'll be a key contributor to the branch's success while embodying Coast Capital's values. Key Responsibilities:

- Serve as the first contact for members at the branch
- Build relationships and meet initial member needs
- Support members in using digital banking tools
- Collaborate to identify and meet financial needs
- Monitor for potential issues, including fraudulent activity Requirements:
- Strong verbal communication and active listening skills
- Demonstrated empathy for member concerns
- Self-motivated and proactive in problem resolution
- Ability to refer members to financial specialists
- Flexible in adapting to changing member needs Leverage your communication and problem-solving skills to enhance the member experience at Coast Capital in Kelowna.

📌 Full-Time Member Services Specialist in Kelowna
🏢 Coast Capital Savings
📍 Kelowna