Join Broadway Refrigeration & Air Conditioning as a full time Dispatcher in Burnaby, BC. Utilize your exceptional communication skills to manage scheduling and ensure customer satisfaction in our mechanical services department. As part of a growing team, you will take on a multifaceted role that involves triaging service calls, prioritizing work, and coordinating technician schedules.

Your proactive communication with customers will ensure they stay informed throughout their service experience. The position requires a detail-oriented approach to maintain accuracy in work orders and compliance with safety regulations. Key Responsibilities:

- Triage and prioritize incoming service requests
- Schedule technicians to maximize operational efficiency




- Coordinate necessary tools and parts for service calls
- Communicate timely ETAs and status updates to customers
- Support safety procedures and compliance checks

Requirements:

- At least 2 years' experience in dispatch or scheduling
- Strong multitasking and time management abilities
- Excellent customer communication skills
- Proficient in dispatch software and Microsoft 365
- Knowledge of Metro Vancouver's geographical layout

Your skills are vital to our customer-first approach at Broadway.

📌 Full-Time HVAC Dispatcher at Broadway (Vancouver)
🏢 Broadway Refrigeration u0026 Air Conditioning Co.
📍 Vancouver