Join Altea Active as a full time Member Engagement Associate and contribute to a culture of exceptional customer service. Build lasting relationships with members in a dynamic guest services role. As a Member Engagement Associate, you will play a pivotal role in maintaining high standards of customer service at Altea Active.

This position focuses on creating positive experiences for members and guests through effective communication and relationship-building skills. Your ability to efficiently manage inquiries and provide detailed service is essential. Key Responsibilities:

- Welcome members and address their questions
- Assist with appointments and day pass processing
- Keep the front lobby and cafe areas presentable
- Communicate across departments to enhance experiences
- Maintain accurate member records in CRM Requirements:
- 1+ year customer service experience
- Certification in CPR/First Aid required
- Relevant education in health and fitness (asset)
- Background Check for employment
- Detail-oriented and organized approach required Leverage your communication superpowers and commitment to customer satisfaction at Altea Active.

📌 Full-Time Member Engagement Specialist (Vancouver)
🏢 Altea Active
📍 Vancouver