Join SOTI as a Customer Relationship and Renewals Manager in Mississauga, Ontario. This hybrid role combines customer engagement, sales strategy, and account management to enhance client satisfaction.
In this 12-month contract position, you will play a pivotal role in managing customer relationships while meeting renewal targets and promoting SOTI's diverse product range. Your expertise in high-volume sales environments will enable you to foster connections and provide effective solutions for our clients.
Key Responsibilities: • Act as the primary contact for customer inquiries • Drive renewals and upsell services effectively • Maintain customer databases and provide actionable insights • Plan and execute sales campaigns targeted at existing accounts • Collaborate with sales teams to align on strategy
Requirements: • Minimum 2 years in B2B sales or renewals • Knowledge of Salesforce is preferred • Excellent communication and interpersonal skills • Self-starter with a robust initiative and teamwork mindset • Familiarity with mobile technology is desirable
Become an integral part of SOTI's success and innovate customer relations in the tech space. #J-18808-Ljbffr