Elevate client experiences as a Client Service Representative at CIBC's Ottawa branch. Engage with clients, resolve issues, and assist them in managing financial services for their goals.
In this on-site role, part of the Personal and Business Banking Team, you’ll be instrumental in helping clients navigate their banking needs. This involves a keen understanding of financial products and a dedication to exceptional customer service. Flexibility in working hours is essential, including evenings and weekends across multiple banking centers.
Key Responsibilities:
• Assist clients in managing their banking accounts and services
• Enhance client interactions by connecting them with relevant team members
• Approach problem-solving with empathy and accountability




• Leverage technology to facilitate digital banking solutions
• Foster strong client relationships through meaningful engagement
Requirements:
• Proven experience in client service roles
• Strong interpersonal and communication skills
• Knowledge of financial service products
• Ability to manage time and work under pressure
• Commitment to continuous personal and qualified growth
Deliver outstanding client service and help CIBC build lasting relationships in Ottawa.
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📌 Client Service Representative at CIBC Ottawa
🏢 CIBC
📍 Ottawa