user support technician

Job Details

Education: College/CEGEP.

Asset languages: Dravidian languages.

Work setting: Computer hardware or software retailer/wholesaler.

Financial technology (FinTech).

Help desk.

Financial management/services.

Financial services industry.

Location & compensation
Location Mississauga , ON L4Z 1H8
Mississauga, ON
Work location On site
Salary $ 36.00 to $ 38.00 HOUR hourly (To be negotiated) / 40 hours per week
Terms of employment Permanent employment Full time
Starts as soon as possible
Benefits:Health benefits, Other benefits
vacancies 1 vacancy
Source Job Bank #

Responsibilities
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service

Supervision
No supervision responsibility





Experience and specialization
Call centre

Experience

2 years to less than 3 years

Transportation/travel information
Willing to travel cross-border

Work conditions and physical capabilities
Quick-paced environment
Tight deadlines
Attention to detail

Personal suitability
Efficient interpersonal skills
Ability to multitask
Time management
Honesty

Health perks
Dental plan
Health care plan
Vision care benefits

Other advantages
Free parking available

Languages

English

Education
College/CEGEP

Work setting
Computer hardware or software retailer/wholesaler
Financial technology (FinTech)
Help desk
Financial management/services
Financial services industry

On site

Work must be completed at the physical location. There is no option to work remotely.

Who can apply for this job?

You can apply if you are:
a Canadian citizen
a permanent resident of Canada
a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada . The employer will not respond to your application.
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📌 User Support Technician Mississauga
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📍 Mississauga