Join H2O.ai in Toronto, Canada as a Customer Support Engineer focused on MLOps solutions. Utilize your software engineering skills to troubleshoot, analyze, and develop features for AI applications. This position is vital to H2O.ai’s commitment to innovation in MLOps, addressing customer technical questions and ensuring the reliability of machine learning models deployed in real-time.

Your role involves writing code, conducting root cause analyses, and improving engineering practices while fostering close customer relationships. Key Responsibilities:

- Engage with customers to identify technical issues
- Analyze bug reports and determine root causes
- Design new features and write accompanying code
- Contribute to automated testing frameworks
- Manage infrastructure changes with Terraform and Helm

Requirements:

- Bachelor’s or higher degree in Computer Science
- 1+ years of relevant software engineering experience
- Solid expertise in Kubernetes and Docker
- Familiarity with Python, C++, or Java
- Experience with AWS, Azure, or GCP

Enhance your technical prowess and customer support skills at the forefront of AI with H2O.ai.

📌 O.ai Customer Support Engineering Role (Toronto)
🏢 Jobcubby
📍 Toronto