Inoria, a CallTower company, seeks a Customer Support Specialist to deliver skilled technical support for telecommunications solutions and serve as the primary client contact to resolve issues within SLAs.
You will troubleshoot CCaaS platform challenges, document solutions, and collaborate with internal teams to improve service quality and knowledge sharing. Fluently bilingual in English and French is required.
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📌 Tech Support Specialist, Telecommunication & Ccaas Toronto (Canada)
🏢 Socket.dev
📍 Canada
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