Take on a critical leadership role as an Associate Manager for Health & Dental Claims at Canada Life. Focus on people development and operational excellence in this full time position. In this position, you will lead and mentor Team Performance Leaders while driving continuous improvement initiatives.

The role allows for flexibility with locations in London, Montreal, Regina, and Winnipeg. You'll analyze performance metrics and work collaboratively with multiple teams to solve complex operational challenges, ensuring high-quality claim experiences. Key Responsibilities:

- Lead and coach operational staff to drive engagement
- Deliver results across service and productivity metrics
- Manage attendance and performance concerns effectively
- Collaborate on operational strategies and initiatives
- Ensure compliance with policy guidelines and procedures

Requirements:

- Minimum of 5 years in a leadership role within operations
- Demonstrated coaching and employee development skills
- Strong analytical skills for operational performance
- Proficient in Microsoft Office Suite and reporting tools
- Must obtain Reliability Status Security Clearance

Lead efforts in operational excellence and employee engagement with Canada Life.

📌 Health Claims Associate Manager Role (Montreal)
🏢 Canada Life
📍 Montreal