Lead field operations as a Field Operations Manager with Brandt in Lively, Ontario. Drive customer support strategies and improve parts operations while working collaboratively with branch teams. As a pivotal part of Brandt’s operations, you will oversee effective execution of customer support business plans across multiple locations.
The role demands a robust ability to review financials, build succession plans, and develop performance improvement strategies for each branch. Emphasizing 5S and Lean principles will be crucial to foster operational efficiency. Key Responsibilities:
Execute customer support business plans and strategies
Build and guide succession plans for branch key roles
Conduct monthly financial reviews with store teams
Develop actionable plans for department performance improvement
Ensure compliance with dealer audit criteria Requirements:
Knowledge of heavy machinery dealer practices
Understanding of customer support processes for parts
Solid skills in communication and conflict resolution
Proficiency in financial acumen and branch operations
Ability to educate managers on financial principles Inspire operational excellence and support your teams in effective parts management at Brandt.
📌 Field Operations Manager In Lively London
🏢 Brandt
📍 London