Become a Guest Service Agent at Hilton Winnipeg Airport Suites, known for exceptional guest experiences. This full-time, in office role includes welcoming guests and managing check-ins and check-outs.
Join a passionate team dedicated to excellent service in Winnipeg, Manitoba. As a Guest Service Agent, you will assist with reservations, respond to inquiries, and ensure guest satisfaction. Your role will involve coordinating with housekeeping, processing payments, and maintaining accurate hotel records while upholding Hilton brand standards.
Key Responsibilities:
• Welcome guests with a friendly and professional demeanor
• Manage check-in and check-out procedures efficiently
• Handle reservations and room assignments promptly




• Respond to guest inquiries via phone, email, and in person
• Coordinate with hotel departments to meet guest needs
Requirements:
• Strong customer service skills with effective communication
• Basic computer literacy and ability to learn systems
• Attention to detail and accuracy in record handling
• Calm and solution-focused under pressure
• High school diploma or equivalent required
Deliver outstanding service and enhance guest experiences at Hilton Winnipeg Airport Suites.
#J-18808-Ljbffr

📌 Guest Service Agent at Hilton Winnipeg
🏢 Hilton Winnipeg Airport Suites
📍 Winnipeg