Join VCA Canada as a Veterinary Client Service Representative in Ottawa, ON. This casual position focuses on providing outstanding customer care and efficient support to the veterinary team.
VCA Canada seeks an enthusiastic Client Service Representative to create a welcoming workplace for clients and their pets. Your role will include answering phones, assisting with patient care, and managing appointment schedules effectively. This position is pivotal in fostering a positive experience for pet owners.
Key Responsibilities:
• Welcome clients and pets with warmth and care
• Manage appointment bookings and follow-up calls
• Support veterinary staff with patient treatments
• Respond to client emails and inquiries promptly
• Process payments and invoices accurately
Requirements:
• Strong customer service and organizational skills
• Proficiency in handling multiline phone systems
• Willingness to learn about veterinary practices
• Experience in an administrative or reception role preferred
• Commitment to cleanliness in the workplace
Bring your skills to VCA Canada and contribute to an exceptional veterinary experience for all clients.
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📌 Veterinary Client Service Role in Ottawa
🏢 VCA Animal Hospitals
📍 Ottawa