16 Sep
|
Assetsoft
|
Markham
Become a vital part of the team as a Hybrid Application Support Engineer in Markham Central, Canada. This role focuses on troubleshooting, resolving application issues, and ensuring seamless operations. In this hybrid techno-functional position, the Application Support Engineer provides vital end-to-end assistance for business-critical applications.
Responsibilities include analyzing SQL databases, debugging API integrations, and maintaining a comprehensive knowledge base. Collaboration with clients, internal teams, and external vendors enhances this role, allowing for efficient onboarding and issue resolution. Key Responsibilities:
- Serve as the primary support contact for application issues
- Analyze and troubleshoot access and performance problems
- Query SQL databases to resolve discrepancies
- Test and debug API integrations
- Maintain documentation for common issues
Requirements:
- Robust SQL knowledge for troubleshooting
- Experience with REST/SOAP APIs and tools like Postman
- Familiarity with Yardi, MRI Software, and Procore
- 2+ years in application support or similar role
- Bachelor’s degree in computer science or related field
Utilize your technical and analytical skills to support vital applications and deliver exceptional client experiences.
📌 Hybrid Application Support Engineer Role (Markham)
🏢 Assetsoft
📍 Markham