Join Fresh Prep as a Hybrid Customer Support Specialist for a rewarding experience in customer care. Deliver exceptional service by assisting customers with their needs efficiently. In this role, you will be the first point of contact for customer inquiries, helping them through technical questions and product details.

Working in a hybrid model from home or Ville-Saint-Laurent allows you to manage customer interactions seamlessly while fostering support communities. Your positive attitude and adaptability will enable you to thrive in our energetic work environment. Key Responsibilities:

- Address customer needs across multiple communication channels
- Build and maintain lasting customer relationships
- Collaborate with departments for comprehensive support
- Ensure precision in all customer-related information
- Handle follow-ups on recurring issues effectively

Requirements:

- 1-2 years of experience in customer service
- Bilingual in English and French
- Strong typing skills with near-perfect accuracy
- Proficient in computer systems
- Positive attitude and team-oriented mindset

Support Fresh Prep while building your career in customer service.

📌 Hybrid Customer Support Specialist at Fresh Prep (Montreal)
🏢 Fresh Prep Foods
📍 Montreal