Join AVEVA as a Hybrid Tech Support Engineer based in Calgary, Alberta. This engaging entry-level position focuses on troubleshooting and resolving complex issues in industrial software. As a Technical Support Engineer, you will play a vital role in providing technical assistance related to our cutting-edge products.

You will engage in problem-solving, actively collaborating with R&D; and project delivery teams. This position promises personal and professional development while contributing to a company lauded for its commitment to diversity and sustainability. Key Responsibilities:

- Provide comprehensive support for technical product issues
- Conduct triage and analysis for complex challenges
- Thoroughly document resolutions within the case management system
- Develop workarounds to maintain system availability
- Gather and assess requirements for custom code changes

Requirements:

- Ability to manage multiple tasks effectively
- Strong communication skills in English
- Self-motivated and eager to learn
- Team collaboration skills for shared goals
- Knowledge of software development and SQL

Bring your technical prowess and customer focus to AVEVA’s support team, fostering solutions that matter.

📌 Hybrid Tech Support Engineer Role (Calgary)
🏢 AVEVA Denmark
📍 Calgary